The membership offered by Digital Unlocking is very simple to access and use. In all instances, complete instructions are provided covering the installation and download processes. Thus, all membership services are sold with the joint understanding that the customer possesses a basic knowledge of computer systems and software functionality, and can follow simple download, installation and program use instructions. No returns will be accepted due to the inability of the user to understand and utilize the software because of a lack of knowledge of these basic computer functions. We offer full one on one technical support if any problems arise and we have the expertise to help you with any issues dealing with your membership and your iPhone.

Links to the members area from Digital Unlocking are provided immediately upon the completion of the financial transaction process. Links to the members area are provided both on the Transaction Confirmation page that appears at the end of a successful payment transaction, and again in a separate new members welcome email. Because the products sold by Digital Unlocking are digital in nature, and because this membership is provided to the customer with unrestricted access immediately upon completion of the transaction, no returns can or will be accepted and no refunds will be granted until all support options have been exhausted by our technical support team. Digital Unlocking will determine in all cases when a full refund is appropriate. The Purchaser of any software/product/memberships from Digital Unlocking understands and agrees that all software/product purchases and/or downloads are considered final purchases for which absolutely no refunds will be given or provided, except in cases when a full refund is appropriate.

Further, Purchaser agrees and acknowledges that the Purchaser shall be solely responsible for and shall bear (and/or reimburse) Digital Unlocking for any charge back fees issued to Digital Unlocking by or from any credit card company, merchant service or other source of payment that is initiated at the request of the Purchaser. Stated another way, should Purchaser request a refund or charge back from any credit card company, merchant service or other source of payment on the purchase of Digital Unlocking software/product/membership and should said card company, merchant or other source thereafter impose any fee or amount to Digital Unlocking at the request of said Purchaser for or as a result, Purchaser shall reimburse Standard Legal Software for the refund amount plus the Digital Unlocking to pay a refund or charge back fee in addition to the amount of the refund. As stated in the Return Policy, Purchaser agrees that Purchaser shall reimburse Digital Unlocking for the amount of the refund request plus any charge back fee or amount directed to Digital Unlocking by any card company, merchant or other source of payment as a result of Purchaser's request to said card company, merchant service or other source of payment, plus a ten percent (10%) administrative fee.